Frequently Asked Questions
1. What are Bloomies?
'BLOOMIES' are our floral-shaped pimple patches! They are 100% hydrocolloid designed to protect and heal blemishes. They work by absorbing excess fluid, reducing inflammation, and creating a protective barrier against bacteria.
2. What’s a Bloom Bouquet?
Our 'BLOOM Bouquet' is our signature mirrored case with 20 Bloomies delicately housed in a chic, refillable pink compact, featuring a captivating mirror for touch-ups on the go.
3. How do Bloomies work?
The patches work by absorbing impurities from your pimple while maintaining a moist environment that promotes faster healing. They also help protect the blemish from external irritants and prevent you from picking at it, reducing the risk of scarring.
4. Are bloomies suitable for all skin types?
Yes, our pimple patches are designed to be gentle and effective on all skin types, including sensitive skin.
5. Where are your products manufactured?
Our pimple patches are manufactured in state-of-the-art facilities that adhere to the highest standards of quality and safety.
6. Do you test your products on animals?
No, Bloom Brand Co. is committed to cruelty-free practices. Our products are not tested on animals.
Usage and Application
1. How do I use Bloomies?
To use our pimple patches:
- Clean and dry the affected area.
- Peel a patch from the protective film and apply it directly to the blemish.
- Leave the patch on for at least 6 hours or overnight for best results.
- Remove the patch and dispose of it. Do not reuse.
2. How often should I use Bloomies?
Use a new patch as needed until the blemish has healed. Typically, you may need one patch per day for optimal results.
Shipping and Delivery
1. Do you ship internationally?
Bloom Brand Co. currently ships only to the USA. We are excited to serve customers in these regions and look forward to expanding our shipping options internationally in the near future.
2. How long does shipping take?
Shipping times vary depending on your location:
- Domestic orders typically arrive within 3-5 business days.
3. How much does shipping cost?
Shipping costs vary based on the destination and the size of your order. Exact shipping costs will be calculated at checkout.
Orders and Returns
1. Can I change or cancel my order?
If you need to change or cancel your order, please contact us at hello@thebloombrand.co as soon as possible. We will do our best to accommodate your request, but please note that orders cannot be changed or canceled once they have been processed.
2. What is your return policy?
Due to the nature of our products and for sanitary reasons, we do not accept returns or exchanges. However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will provide a suitable solution.
3. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
Contact Us
1. How can I contact customer service?
If you have any further questions or need assistance, please reach out to our customer service team at hello@thebloombrand.co. We are here to help and ensure you have the best experience with Bloom Brand Co.